Fiverr Customer Service Contact Number

Fiverr offers the detail of customer service for its existing as well as potential customers that can help them in conveying their feedback of its products and services. As a customer of the Fiverr, if you face any query, feedback, complaint or suggestions related to its products and services then you can contact the Fiverr customer service team through its contact detail, email id as well as customer service number that may or may not be tollfree. Fiverr has shown its customer service address detail for its customers that are shown below.
Address detail : 14 HaMelacha St. Binyamina 30500, PoBox :355 Israel
customer service number : 72-54-484-3988

Fiverr Customer Service Number

Email address : [email protected]
Below, we are showing a complaint box, where you can post your experiences, complaints, queries, feedback or any type of problem related to the products and services of the Fiverr.

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Comments (36) on Fiverr

Victor Lee:

I mistakenly ordered a $10 service from Marketingxpertz on 8-19 that shod have been the copyright files for the last job accepted and reviewed. neither of s can find how to cancel and make a the new request.Posted on Aug 20, 2016

Apoorv singh:

hello, i request you that before 21/07/2016 my pending payment release it. this is my Reference Number 28596353. i have a mail Fiver has transferred a payment to my bank account ending in 0510. i was transfer the fund Payoneer through $152.80. Payment ID: 28596353 Payment Date (EST.): 07/21/2016 14:22 Payment Status: In Process Estimated load date (EST.): 07/26/2016 14:22 Loader details: Fiverr Payee Id: rickyrwilson90-30158480 Amount to Load: $152.80 (applicable fees will apply) please check this and tell me about payment. Thanks Regards apoorv singhPosted on Jul 30, 2016

Tj Haynes:

Need to have Fiver customer service directly contact me. Because you denied my gig but I cant correct what you ask because it wouldn't allow me to get in to do correction? It would greatly help if you had an 800 number to assist people and would make your business responsive and a huge source that would explode your growth even more.Posted on Jul 28, 2016


I want to change my paypal email address but I forgot my security answer. I already submitted all related document to fiver customer support team . but they don't help me. i have 12$ in my account. how can i withdraw it. From last 1 week i am continuously mail to fiver they just playing game with me. they always say do this, send this, take selfie and all . i don't understated why these people are doing this nonsense. I request yo i you really genuine please help me to resolve my problem. My user name is :paripari045Posted on Jul 12, 2016

Cheryl Coss:

I am trying to login to my acct & my username or email are coming up as invalid, when i know they are not. I tried to submit a help ticket but was unsuccessful with that as well bc its telling me i need to answer questions i already have. Why cant i just log in to view my job from on the email sent saying its done versus having to log in again. How am I supposed to see the work now.Posted on Jul 07, 2016


Hey I just lost $20.04 on this website I was trying to buy something and it said it was technical problems I need to speak to a customer service immediately thank you.Posted on Jul 01, 2016

james ziegler:

why the hell did yo gys change everything over to Spanish? i don't speak Spanish, now i can't read it to download my gigs i paid for i guess no more jobs will be done on fiver from me until it's back to english!Posted on Jun 28, 2016

Hassan Crawford:

Hi, I am trying to reestablish my PayPal account for payments. I put it under friends paypal when I lost my card. Now I don't talk to her and I can't change because verification to change payment account is going to her email.Posted on Jun 26, 2016

Dorothy Broughton:

I want my product or all my money back! I placed a gig with Niezeka, order#F0361D09B085 two book covers. So far Nothing! Only excuses they have problems with their computer and to give them more time. It has been more than 24 hrs. I'm highly frustrated. More so, that I looked your company up to see you are in litigation for sellers making false service ratings. Posted on Jun 24, 2016

Jesse Collins:

Order #FO583E5C5707 I have been in contact with seller as he was delayed in completing the tasks. I emailed customer service to inquire about processes in place for late/unfulfilled orders. I then am notified that my order was cancelled. I never said I wanted my order cancelled nor did I want the seller contacted.Posted on May 17, 2016


I do not remember my username on Fiveer, how can I gain access. also I don't remember the email address that's associated with my Fiveer Account can I get some assistance?Posted on May 05, 2016

Gayle Marie:

I sent a work request to a seller and was provided with a due date for the work. I sent him an outline of what I needed to be done and access to all information required. I communicated on several occasions to ensure the work was moving along. I was assured that I would receive the work as requested. The last message was that they were completing the work and would upload the changes. Then within minutes, I receive a cancellation message. I waited eight days for this work, and he has cancelled after having me wait. Order # FO13F021D745Posted on Apr 27, 2016


I made my payment to a designer and they never replied back to start on my design.Posted on Apr 19, 2016


I have been searching the Web for a contact number and I'm noticing now that there are many complaints with this service. Have they been addressed or ignored? I placed an order, the seller advised I could request a modification which I did and then I was ignored. I can't even receive the files I paid for! This is unacceptable! I would like my files immediately and at this point a refund because I am extremely unhappy with the service.Posted on Apr 17, 2016

Wilson Trevillion:

I ordered a logo design,however the designer has not completed the job.She advised that she is having a problem completing the job. She is now on vacation. Please refund my money as soon as possible. Thank you.Posted on Apr 01, 2016

annabelle erickson:

Annabelle Erickson .. i never allow the fiver to access my Coin base..charging me $5 dollars. How the fiver company got my account.Posted on Mar 14, 2016


I have a problem with this seller cover creators I pay $600 to do books covers and only get 11 books covers.i need my money back.Posted on Mar 04, 2016

foluke adesola:

my messaging was disabled, please can you rectify it? i need to contact my client fast. please enable my messaging.Posted on Feb 26, 2016

jamil harris:

I am interested in using your services,i have my own business plan written up,can I send it to you and you use that as a platform for how I would like to have my plan and business proposal or do you just make your own plan and proposal.Thank you.Posted on Feb 22, 2016

Aamir rahman:

Hi Dear, how are you i hope you will be alright dear my account is closed without any notification when i asked they told me that your account closed per your request but when i told them that i had not requested you to close my account they are not replying me i am contacting with custom support since 2 days but yet i have not received any mail from them there were $236 available balance $750 pending i am so worried i am so dedicated to my work my all buyers are happy with me you can check out my portfolio please let me know whats going wrong with me i will be very thankful to you. THANKSPosted on Feb 22, 2016

Dina Vitantonio:

I have been trying to reach someone at customer service for at least a week and have not been success. My job request has never been finished; although I paid the $30 for additional work months ago. The person who worked on my projects was excellent and did a multiple of requests for me. However, in the past several plus months I have not been successful at reaching him. The problem is, I do not have a ticket number because my correspondence to him was done through the fiver email inbox? I keep sending a customer service request; yet, no ONE for Your company has gotten back to me export a general template email that says I need a ticket number? This is very inconvenient and I have not made any progress after many failed attempts. All I seemed to do was build frustration?.. I would like to complete the services I paid for as well as be able to, use some of your other products.. However, with this experience I am not sure if that will happen since I can't even reach a customer service rep in person or by phone to handle this problem in a timely manner, efficient and professional.Posted on Feb 20, 2016

chris seidler:

Hello, I spent over $400.00 with seller versatiledev. I gave the seller a very detailed description of what I wanted done. He delivered something that worked, however it wasn't what I was wanting. I contacted him and told him what I really wanted and he said he will fix it. He asked that I complete the order and review him and he will definatelly make me happy. He said he was trying to get to the next level and needed the order closed. I had faith that he will complete my job. Please look at all or messages to see what I am saying is what was said. He never finished the job and abondoned it. My sign in page is not right and he has told me it will be fixed. It has been 7 days with no response. Please contact him to either fix what he started or give me my money back. Thanks, ChrisPosted on Feb 11, 2016

Danielle Traverse:

I am showing a charge on my credit card that I do not recognize. Could someone please call me at 508-736-9147. ThanksPosted on Jan 30, 2016


Hello...I am having all kinds of problems with a seller on fiverr at he constantly avoids doing work for me or does not answer all of my concerns regarding things he is working on for me...I am having problems with typing the letter that comes after t here so I will try to get my point across...he owes me a money back on that I joined and is not answering my pleasePosted on Jan 15, 2016

RJ Terry:

My bank statement is saying that why all keep trying to charge my paypal, and every time do that, i get into debt. I have made all my payments on gigs that i have purchased and there is no reason for why all to be trying to charge me over and over.Posted on Jan 08, 2016

Julius Clarke:

Hi I am a seller on fiverr operating under trading name Kairi0314. I initiated a withdrawal of $52 which was not transferred through my payoneer. I received a message that something went wrong with fiverr at the same time the withdrawal was initialed. Requesting some assistance in tracing the withdrawl.Posted on Jan 04, 2016


Hello, I contact you regarding my gig that has been denied for a refused video, but the fact is, that I didn't upload any videos on it. I would like then to have the possibility to get this one reactivated or giving me the possibility to edit it. Maybe it's because I added an S on the title, I can edit that and resubmit it. I have asked the customer service for the real reason but they didn't reply and asked me to delete it right away. If you can't resolve the problem, I would appreciate it if you could put me through a supervisor to have further details on my gig in question. Thank you.Posted on Dec 28, 2015

Tyler Foley:

I have been checking Fiverr out for a while and decided it would be interesting to see what kind of AStupid Simple System That Works Over and Over I could get for 5 bucks. Now I wasn't expecting anything life altering for 5 bucks but I did expect to get more than what I seem to have gotten. I paid my 5 bucks for the gig and I was sent a link which took me to a website that offered me the information I thought I bought for an additional $4.99! Since I didn't actually get the information I paid for, I would like to get a refund. I just can't really find a way to do that.Posted on Dec 16, 2015


Please remove the banner from the top of my page accusing me of offering money for a gig outside of Fiverr.... I never did that. If you look at my record I spend a lot of money on Fiverr and have never offered anyone anything. I will not click Oops it wont' happen again, because I never did that. Did a disgruntled gig owner report that because I didn't tip or leave a good review? I don't know. But this is offensive to me. For all the business I give you, please take it off. Or did you see a lot of dollar signs in my messages to Fiverr sellers? It is because we are haggling for a good price. When we reach a price we can work with the seller then sends me an offer which I accept. I am not doing anything wrong.Posted on Dec 15, 2015

Erika Tutt:

I had an unpleasant experience with a designer and I have no way of disputing it with this company. I paid $48 for services I did not receive correctly. I fell like I poured my money down drain. I am going to report this PayPal and ask for charges be reversed.Posted on Dec 11, 2015


wow, i really want to believe in your process and products but the first to highly rated vendors have let me down. There should be truth in advertising, don't say 24 hours unless you can actually deliver. Why should i use your service going forward?Posted on Nov 06, 2015

Janice Goines:

How do I get a refund from Fiverr? I paid 10 USD for a gig but the artist kept trying to upsale and said they only do projects at $25+. I am tired of trying to resolve this and want a refund. Do I need to dispute the charge to resolve the problem. I believe this is false advertising.Posted on Sep 22, 2015


Hi good day I place an order from a guy on Fiverr his name is wlajodati it takes over four weeks will need to receive my order and he still up and deliver my order yet so I told him to cancel you have a reply please help me and get my money back thank you very much this is the order number F0138c67787Posted on Sep 09, 2015

Leo Morales:

I want a refund so i can go with a different seller. Here the information Seller: ronamakOrder: #FO42AA6484A2August 19, 2015 I sent it to modification last week still havent heard a answer back the work she or he sent me was terrible. Not what i paid for.Posted on Aug 31, 2015


my gigs are gone. Only my latest one shows on my profile. How can I get my gigs restored? My user name is PhotoLogoPosted on Aug 27, 2015

Aaron Darnell:

Hello I am unable to access my account. I tried to reset my password however the system does not notice my email address. What is it I can do to help me access my account please and thank you.Posted on Aug 25, 2015