MailChimp Customer Service Contact Number

MailChimp offers the detail of customer service for its existing as well as potential customers that can help them in conveying their feedback of its products and services. As a customer of the MailChimp, if you face any query, feedback, complaint or suggestions related to its products and services then you can contact the MailChimp customer service team through its contact detail, email id as well as customer service number that may or may not be tollfree. MailChimp has shown its customer service address detail for its customers that are shown below.
Address detail : 675 Ponce De Leon Ave. NE 5000 Atlanta, GA 30308 United States

MailChimp Customer Service Number

Email address : [email protected]
Below, we are showing a complaint box, where you can post your experiences, complaints, queries, feedback or any type of problem related to the products and services of the MailChimp.

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Comments (10) on MailChimp

Wayne Pommer:

There seem to be computer problems. Notice I’m spelling it that way because (this too) the letter "ewe” key is not working on this complaint box. Work on other thing-- maybe that's part of the problem. Anyhow I have been sending again e-mails and they are not getting thru. (I hate writing this way). I send to about (!) 300 people, some get it, some don't. Some get a piece of what I send. I usually Send a test message to myself first to check formatting, etc. I tried three times and never got an e-mail back. Owner (!!) Free account is 5th ldgop (at least that's the main user’s name). I added myself in addition to the boss so that I cod converse with you instead of the boss (his name is rams’) -- well, I’m glad I found this e-mail on line because is shore wasn't on your website! Please fix the "ewe" problem!! Wayne pommer [email protected] Posted on Aug 28, 2016


Hi Ben, Hope you are doing well. I am one of your mail chimp users. I have Integrated this one with Contact Form 7 and I am getting issues with checkbox. I am explaining whole scenario over here:- 1.There is one signup page in my website. 2. When user will fill it up he/she will get a subscription email. 3. Clicking on subscriber link (provided in mail), user will be redirected to update profile page, where all the data filled on signup page will be shown up. 4. The problem is here . the value of checkbox in sign up page are not passing to update profile form checkbox. Problem: The vale of checkbox in sign up page are not passing to update profile form checkbox. It would be very grateful if you help me out from this problem ASAP. I will wait for a good response from your side. Thanks & Regards RajeshPosted on Aug 25, 2016

John Littleman:

Ben. I cannot access my new account. I paid $2500 and have used it for only one send. I have tried for the past 24 hours to have someone contact me to give me some help… but I receive NOTHING from mailchimp… not even an acknowledgment that you have received my concern / question. Can someone help? John LittlemanPosted on Aug 17, 2016


I am not an existing client of email chimp and was calling today with a valid question as I thought your service could do a better job of providing me with a feature that my current service does not support. I could not get ANYONE to help. The first individual disconnected my call and the second person continued to heckle me and wouldn't listen. How on earth can yo have the odacity to operate such a company with such poor contact skills? Beyond poor, Rude ! I won't use your co, who has time for such nonsense!Posted on Aug 12, 2016


Hi Ben, My account has been disabled by mail chimp on July 14. I've cleaned up the lists and have contacted CS through the website but still no response or update. Can someone please tell me how long I'm supposed to wait for an update on this? RalphPosted on Aug 08, 2016


I am not receiving my verification email for the default from email. I have tried multiple times and have waited the appropriate amount of time. Also I cannot access the support.Posted on Aug 08, 2016

Wild Beat:

I was charged by Mailchimp and I have an upgraded account, ho ever your system does not recognize me as a paid customer, and doe not let me use all the paid features. PLEASE ASSIST ASAP as I need to send out emails Today(!)Posted on May 11, 2016

jill Balick:

Hi Ben, I have an e-commerce site for my company The Cookie Joint. I currently have an account with mail chimp. I am trying to sink my list from my e-commerce email list to my mail chimp list and it is not transferring. I need some help. Who can I reach to to. My commerce site is with pinnacle cart. They directed me to contact mail chimp. Thanks, JillPosted on Jan 22, 2016

CeCe Sloan:

Hi, I have been trying to get onto my mail chimp page for a while. I have not been on for a long time, please help, it is very annoying.I might have to change to constant contact thanks.Posted on Jan 08, 2016

Debra Hicks:

Hi, I have a free account. I want to know if your free or paid account are able to send notifications to me if I wanted to set my list up for me calling the client. Not just emailing? I need a service that will notify me by email or text that "X clients need to be contacted on a certain date" or if I set up to call a client back, I can set a notification so I don't forget. Will mail chimp free or paid do that?Posted on Nov 23, 2015